Terms, privacy, delivery, refunds and disclaimers.

Terms & Conditions

By browsing LeaforaBooks, creating or using a customer access link, purchasing a digital product, downloading a file or otherwise using the service, you agree to these terms to the extent permitted by applicable law. If you do not agree, you should not complete a purchase or use a restricted part of the service.

Product pages and checkout information are intended to identify the title, price, currency, digital format, language, approximate length and other material purchase information. You are responsible for reviewing this information before payment and for providing an accurate name and email address so that payment confirmation and digital access can be associated with the correct purchaser.

Unless a product page expressly states otherwise, purchasing a LeaforaBooks digital product gives the purchaser a personal, limited, non-exclusive and non-transferable licence to read and use that copy for personal purposes. A purchase does not transfer copyright or ownership of the underlying intellectual property. You may not unlawfully reproduce, resell, redistribute, publicly upload, mass-share or commercially exploit a paid file, share protected access links with unauthorised persons, or attempt to bypass technical controls used to protect paid content.

We may correct obvious pricing, description or technical errors before an order is completed. After a verified payment, our obligation is to provide the digital product or an appropriate remedy where delivery genuinely fails, subject to these policies and applicable law. We may temporarily suspend parts of the website for maintenance, security, upgrades or circumstances outside our reasonable control.

Privacy Policy

LeaforaBooks may process information that you provide directly, including your name, email address, city, state or region, country, order details, support messages and information you submit through forms. We may also process limited technical information such as referral source, landing-page attribution, browser or device information, security events and website activity where reasonably required to operate, secure, measure and improve the service.

We use this information to create and verify orders, attribute sales to direct website visits or campaign landing pages, provide secure library access, deliver purchased books, respond to support requests, maintain business and accounting records, prevent abuse and fraud, understand website performance, improve our catalogue and comply with lawful obligations.

Payment transactions may be handled by a third-party payment provider such as Razorpay or another provider shown at checkout. LeaforaBooks does not require your full card number, CVV, UPI PIN, internet-banking password or OTP in order to deliver an ebook. Sensitive payment credentials entered on a payment provider's interface are handled under that provider's systems, terms and privacy practices.

We do not sell personal information as a standalone business model. Information may be shared with service providers where reasonably necessary for hosting, database operations, email delivery, payment processing, security, analytics, customer support or other operational functions. We may also disclose information when reasonably necessary to comply with law, enforce rights, investigate fraud or protect customers and systems.

We retain information for only as long as reasonably necessary for the relevant operational, security, support, accounting, tax, contractual or legal purpose. Retention periods can differ depending on the type of record. You may contact us regarding access, correction, deletion or other privacy requests. The rights available to you and the circumstances in which they apply may depend on applicable law and our legitimate record-keeping obligations.

LeaforaBooks is not designed as a service directed specifically to young children. If you believe a child has submitted personal information inappropriately, contact us so the situation can be reviewed. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.

Cookies, Analytics & Attribution

The website may use essential cookies or similar browser storage to maintain sessions, carts, security tokens, checkout continuity and customer-library access. We may also record campaign or landing-page attribution so that an order can be identified as direct, website-originated or associated with a specific promotional page. If non-essential analytics or advertising technologies are introduced, they should be used consistently with applicable consent requirements.

Digital Delivery

LeaforaBooks sells digital products. After successful server-side payment verification, eligible purchased books are made available through the customer library or another secure delivery method described at checkout. Access is normally associated with the purchaser's checkout email. Delivery may occasionally be delayed by payment confirmation, email delivery, hosting maintenance, security checks or technical issues. If a verified paid order is not accessible, contact support with the checkout email and order/reference number.

Customers are responsible for using a reasonably current device, browser and PDF/EPUB-compatible application where applicable. File format information is shown on the relevant book page. We recommend retaining access to the email address used for purchase because secure library links and order communications may be sent there.

Cancellation & Refund Policy

Digital Product — No Refund After Download or Access. Digital products can be copied or retained once access is provided. Accordingly, to the extent permitted by applicable law, an order generally cannot be cancelled, returned or refunded after the purchased book has been successfully made available to, accessed by or downloaded by the purchaser. This does not limit any remedy that cannot legally be excluded.

If payment is successfully charged but the purchased book is not delivered or cannot be accessed because of a genuine technical or transaction failure, contact us with the checkout email and order/reference number. We will first attempt to verify payment and restore or correct delivery. Duplicate charges, incorrect fulfilment and payment-confirmation mismatches will also be investigated. Where a verified transaction genuinely cannot be fulfilled, or where applicable law requires a refund or other remedy, the appropriate remedy may be provided through the available payment channel. Bank or payment-provider processing times may apply.

A change of mind, accidental purchase after the relevant checkout information was presented, failure to use the book, or incompatibility caused solely by the purchaser's own unsupported software or device does not by itself create a refund right after valid digital access has been supplied, subject always to non-waivable rights under applicable law.

General Disclaimer

Books, articles, previews, checklists, templates, examples and other LeaforaBooks content are provided for general educational and informational purposes. They are not personalised professional advice and should not be treated as a substitute for advice from an appropriately qualified professional who has considered your individual circumstances.

Examples may be simplified for learning purposes. Laws, regulations, technology, market conditions, professional practices and third-party services can change. Although we aim to produce useful and responsible material, we do not promise that every item will remain complete, current or suitable for every reader, location, profession or situation. Readers remain responsible for evaluating information before acting on it, particularly where health, legal rights, tax, finance, investments, employment, safety or significant business decisions are involved.

References to third-party products, services, platforms or websites do not automatically constitute an endorsement. Third-party services operate under their own terms, policies, pricing and availability, which may change without notice.

Intellectual Property

The LeaforaBooks name, website design, original text, graphics, book files and other original materials may be protected by copyright, trademark or other intellectual-property rights. Nothing on the website grants permission to use protected material beyond the limited rights expressly provided with a purchased product or by law. If you believe material on the website infringes your rights, contact us with enough information to investigate the concern.

Security & Acceptable Use

You must not attempt to gain unauthorised access to administration areas, customer libraries, payment flows, protected files, databases or infrastructure; probe or exploit vulnerabilities; introduce malicious code; automate abusive requests; interfere with normal operation; impersonate another person; use stolen payment information; or use LeaforaBooks for unlawful activity. We may block, restrict or investigate activity that reasonably appears to threaten customers, content or systems.

Availability & Limitation of Responsibility

We aim to operate LeaforaBooks reliably, but websites, hosting, email systems, payment providers and internet connections can experience interruptions. To the extent permitted by applicable law, LeaforaBooks is not responsible for indirect or consequential loss arising solely from temporary unavailability, third-party service failures or a reader's use of general educational content beyond its intended purpose. Nothing in these policies excludes responsibility that cannot lawfully be excluded.

Changes, Governing Requirements & Contact

We may update these policies when our service, catalogue, payment methods, technology, operational practices or applicable requirements change. The current version and last-updated date will be published on this page. If a material change affects an existing transaction, applicable law and the terms presented at the time of that transaction may also be relevant.

Questions about these policies, privacy, digital delivery, a payment or an order can be sent to support@leaforabooks.com. Do not send passwords, OTPs, UPI PINs, CVVs or full card/bank credentials by email.